Returns & Exchanges
At Bastion, we want you to be completely satisfied with your fashion investment, which is why we offer a seamless 30-day return policy for all unworn items. If your purchase doesn't meet your expectations, our streamlined process ensures a quick exchange or a full refund to your original payment method.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Place the items in their original packaging, ensuring all designer tags remain attached and the garment is in its original, unworn condition.
Label and Ship
Download and print your prepaid shipping label from the portal, affix it to your package, and drop it off at any authorized courier location.
Quality Inspection & Refund
Once our warehouse receives and inspects your return, we will process your refund or ship your exchange item within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing